Payments
Collect rent online, with every payment posted to the books
Residents pay by bank account or card through the payment processor's hosted fields. Card and bank numbers never reach our servers. Every payment gets a receipt and lands on the ledger.
Where card and bank details go
The payment form is the processor's, embedded in the portal. The resident types their card or bank details into the processor's fields, and the processor returns a token.
We store the token, the last four digits, and the bank name or card brand. Full card and bank numbers never reach our servers.
Everything in payments
Saved methods and autopay
Full balance or a fixed amount on a chosen day of the month.
Receipts
A printable receipt for every payment. Cash always gets one.
Bank account and card
Resident payments by bank transfer or debit and credit card.
Partial-payment rules
Minimum, maximum and whether partial payments are allowed, set per property. Online payments can be blocked for a lease.
Fees per method
A convenience fee per payment channel from a policy you set.
Offline payments
Cash, check and money order in batches with deposit slips, later matched to bank statement lines.
Returns, refunds and disputes
A returned payment reverses with its fee. After repeated returns a lease can be set to certified funds only. Refunds and disputes run end to end.
Daily reconciliation
Processor payouts are matched against the ledger every day, and every processor event is recorded once, however late or often it arrives.
Owner contributions and distributions
Contributions recorded by check or bank transfer. Distributions previewed, approved and paid.
Two-person approvals
Payout and payout-detail changes wait for a second person. The person who changed a payee cannot confirm it.
Common questions
What are the processing fees?
Processing fees are set by the payment processor. Who pays them, and any convenience fee, is a setting per method.
What if the processor sends the same payment twice?
It is recorded once. A repeat or late notice from the processor never posts a payment twice.
Can a resident pay part of the rent?
Only if the property's partial-payment rule allows it. You decide per property.
Other areas
- MaintenanceResident requests, work orders with technician and vendor assignment, inspections with photos, purchase orders, inventory, projects, unit turns and bill-backs.
- PortalsResident, owner and vendor portals under your company's name, plus an applicant status link. Pay rent, request repairs, read statements, approve work.
- ReportingRent roll, delinquency, income statement, balance sheet, trust balances, work order aging, lead conversion and an audit log, each exportable to CSV.
- Self-storageStorage units, prorated move-ins, gate codes with a keypad file, overlock and gate deactivation as collection steps, on the same ledger as your rentals.
See a payment land on the ledger
Request a demo and we will take a test payment through to the receipt and the journal entry.