Product overview
Everything your office runs, in one system
Harbeo is one application for your office and three portals under your name, for residents, owners and vendors.
Records
Everything else hangs off these.
Properties, buildings and units
Unit types, sizes, bedrooms, amenities, market rent, photos and who pays which utilities.
Owners and ownership
Owners and entities with percentage shares per property, reserves, management agreements and fee terms.
People
Residents, co-residents, occupants, guarantors, emergency contacts, pets, vehicles and renters insurance with expiry tracking.
Vendors
Trades, W-9 on file, insurance and license expiry, payment preference.
On every record
Documents, notes, tasks with due dates, custom fields, an activity timeline and one search across the office.
Associations
Homes, homeowners, board members, dues, violations with fines, board packets and letters.
Work
From a vacancy to a signed lease, a move-in and a renewal, with bulk tools for the busy weeks.
Double-entry books, bills and payment runs, management fees, owner distributions and bank reconciliation.
Rent by bank account or card, autopay, offline payments with deposit slips, refunds, returns and disputes.
Requests, work orders, inspections, purchase orders, inventory, projects and unit turns.
Communications
Email to people or filtered groups, templates with merge fields, a shared inbox threaded on records, announcements and surveys.
Operational, receivables, accounting, maintenance and leasing reports with a column picker and CSV export.
Administration
Users, roles and property scope
Invite staff, give each a role, and limit them to the property groups they work on.
Settings, not constants
Late fee policies, charge types, fee pass-through, notice windows and thresholds are settings you change, not code.
Audit center
Search who changed what, when and from where, with the values before and after.
Data export and API
Export everything the company owns as CSV files. API keys and webhooks for your own tools.
Modules you can switch off
A company that does not run maintenance in the system can turn the module off. Its menus and pages disappear.
Importer
Properties, units, residents, leases, owners, vendors and opening balances from your current system's exports, with a dry run first and a side-by-side balance comparison.
Other areas
- LeasingVacancies, listings, guest cards, written screening criteria, leases signed online, renewals, notices to vacate and move-outs in one flow.
- AccountingDouble-entry books with cash and accrual views, vendor bills and payment runs, management fees, owner statements, bank and three-way trust reconciliation.
- PaymentsRent by bank account or card through the processor's hosted fields, autopay, offline payments, refunds, returns, disputes and reconciliation.
- MaintenanceResident requests, work orders with technician and vendor assignment, inspections with photos, purchase orders, inventory, projects, unit turns and bill-backs.