Portals
A portal for everyone outside the office, under your name
Every portal carries your company's name.

Residents
Balance, ledger and receipts
The current balance, every charge and payment, and a receipt for each payment.

Pay and autopay
Pay by bank account or card, save a method, set autopay for the full balance or a fixed amount.
Maintenance requests
Submit a request with photos and entry permission, then follow its status and the updates meant for residents.
Lease and documents
The signed lease, shared documents and the renters insurance upload with its expiry.
Sign and give notice
Sign a lease or renewal by typed name. Give notice to vacate with a forwarding address.
Contact details and preferences
Keep contact details current, choose notification preferences, read announcements.
Owners
An owner sees cash held, the reserve, what is owed and what is coming. Statements for any month, packets and on-demand reports with export are there too. So are contribution and distribution history, and the work orders that need their approval. They keep their own payout details, with a hold before any change takes effect.

Vendors and applicants
Vendor work orders
Assigned jobs to accept or decline, schedule, add notes and photos, and mark complete.
Vendor invoices and documents
Submit an invoice against a work order, see payment history, upload a W-9 and insurance, set a payment preference.
Applicant status
A public status page for an application: what is outstanding, uploads and the signing step.
Common questions
Whose name do residents see?
Your company's. The portal frame and every document carry the management company's name and address.
Can an owner see another owner's property?
No. Every request is checked on the server against who the person is and which records they own.
Do residents need an app?
No. The portal works in any phone browser, with nothing to download.
Other areas
- ReportingRent roll, delinquency, income statement, balance sheet, trust balances, work order aging, lead conversion and an audit log, each exportable to CSV.
- Self-storageStorage units, prorated move-ins, gate codes with a keypad file, overlock and gate deactivation as collection steps, on the same ledger as your rentals.
- Product overviewEverything Harbeo does, area by area: leasing, accounting, payments, maintenance, portals and reports.
- LeasingVacancies, listings, guest cards, written screening criteria, leases signed online, renewals, notices to vacate and move-outs in one flow.